Sunday, April 7, 2013

The Ritz-Carlton, Millenia Singapore is Simply Superb!

The Ritz-Carlton, Millenia Singapore

We stayed at Ritz Carlton for 3 days and what an experience it was! There is absolutely no doubt that it is the best hotel I have stayed and by a fair distance too.

We were welcomed warmly and ushered in by one of the employees. After checking in we were escorted to our room by the same person who explained all the facilities available in the room and hotel. 

The room itself was recently renovated and looked really modern and up-to-date with every possible needs taken care off. We had a fantastic view of the city.

The thing that impressed me most was not the physical infrastructure but the people and customer service mindset of the employees. When I was away for work, the cleaner came in make up the room. She was chatting with my wife while cleaning. She noticed my wife was having a slight flu. After she left, another Customer Service came up to enquire if my wife is OK and if she needed help with her flu! That the hotel has inculcated customer service mindset even in the lowest employee is a testament that the hotel really means what they say - that they really go all the way to make guests feel at home!

Pros:
  • Outstanding customer service
  • Usage of employees who can communicate well in English, even cleaners. Most Singapore hotels employ cheap foreign employees who only speak Mandarin
  • Superb location next to Marina Bay
  • Modern and stylish rooms
  • Extensive breakfast spread
Cons:
  • Expensive
  • Pricey food

Sources

The Insider Guide to Trekking Tibet



“Tashi delek. Tashi delek,” the old lady sang out cheerfully, as she raced past me. Her wrinkled face gave me a happy, toothy grin and then she was gone, heading effortlessly for the 5,630-meter Dolma La, the highest point of our pilgrimage around Mount Kailash.

If I’d had the energy, I would have had distinctly uncharitable thoughts.  There we were, all togged out in hiking boots, thermal clothing and expensive down anoraks, plodding painfully along, gasping for breath, while yet more smiling Tibetans, most of them elderly, and most of them wearing nothing sturdier than gym shoes and thin jackets, rushed past us in a swirl of smiles, prayer wheels and tashi deleks.

We finally made it to the top of the Dolma La pass, and collapsing in an ungainly heap, sipped our reviving hot lemon juice. Then we joined enthusiastically in the ritual chanting of the Tibetan pass-crossing mantra, ki ki so so lha gyalo, as we tossed rice flour in the air as an offering.  I was so overwhelmed by the beauty of it all and the serenity of accomplishment that I did what I always do in such circumstances. I cried.

Crossing the Dolma La was the high point, literally, of a wonderful three-week trip west from Lhasa, driving and walking our way to the sacred sites of Lake Mansarovar and Mount Kailash.

Tibet is not an 'easy' destination and altitude sickness is a great leveler.  All of us were pole-axed by the altitude at some point or the other, but by planning wisely and having extra days in Lhasa at the start of our journey, everyone was in great physical shape by the time we reached our goal, Mount Kailash.  Every day, when we arrived in camp, we would go for a long walk, getting our bodies used to the increasing altitude and the decreasing oxygen.

After several very necessary acclimatization and sightseeing days in Lhasa, we drove west, long days driving in Land Cruisers, through breathtaking scenery. We visited Xigaste and the fabulous Tashilhunpo Monastery, and then on westwards through increasingly small and forgettable little towns: Saga, Periyang, Samsang and finally the scruffy, unprepossessing village of Darchen, the starting point for pilgrimages to Lake Mansarovar and for the Kailash kora – the circumambulation of the holy mountain.

Most nights we camped, usually because the local hotels were appallingly basic.  Our Nepalese cooks produced such amazing food that even on those nights when we could have stayed in hotels we all opted to camp instead.  Until you have tasted chili baked beans for breakfast at over 5,000 meters, you haven’t lived.  We had picnic lunches in the sun, sitting by icy rivers. We had freshly-cooked pizza.  And at Everest Base Camp we even had a freshly baked (and iced) chocolate cake.  Camping de luxe.

Tibet is beautiful in a starkly dramatic way. The colors are more vivid than anywhere else I have been.  Monasteries tower against deep blue skies, prayer flags flutter in the constant wind, and the countryside seems changeless.  The small towns, though, are not as appealing. Chinese banners, ugly construction and absolutely appalling litter everywhere, do not encourage you to stay longer in town.  We had a few hilarious forays into Chinese-run shops, trying out our few words of Chinese, with varied success, though I have to confess that no one had enough vocabulary to ask: “Do you sell thermal long-johns?”

The three days it took us to complete the kora were tough, but the scenery was so fabulous and the views so breathtaking (literally and metaphorically) that we all trudged on. The yaks carrying our camping gear overtook us. The cheerful Tibetan old-age pensioners overtook us, but we plodded on, walking slowly, and stopping for regular drinks to combat altitude sickness.

Walking along such a famous and holy pilgrimage route is a little unreal.  It is all as it should be. It is exactly as you have seen in books. There are prayer flags fluttering from every peak. There are mounds of stones making cairns. There are old Tibetans prostrating themselves on the ground as they walk. There are grey-faced Hindu pilgrims returning disconsolately on donkeys, telling you how ill and cold they feel. The thin air and the vivid colors add to the slight air of unreality.  And towering over everything is Mount Kailash, dazzling against the clear blue sky.

The mountain is every bit as spectacular as every photo you have ever seen, but even more so.  It is so beautiful that you want to pray and cry, as I did, frequently.  As you progress round and up the kora, walking onwards and upwards past sacred spots, your views of the mountain evolve. About an hour from the summit of the Dolma La there is a bittersweet moment.  The pass is in sight and within your reach, but to get there, you must turn away, with a last view of the famous north face of Mount Kailash.

Walking down from the summit, past the green, icy Gauri Kund is every bit as tiring as the climb up, since your knees take a lot of strain.  A group of us made things worse for ourselves by getting lost, but eventually a couple of yaks and a pony were sent out from our camp to find us, and we made a late but triumphant entry into camp, to the sarcastic cheers of the rest of the group.

From Mount Kailash, we drove onto Tingri, a busy little town at the foot of Mount Everest.  We visited what we could of Everest Base Camp, but the tourists stalls, the offers of mountain bike rides and the busy road construction were a little sad after all the raw, savage beauty we had seen earlier.

Finally, we camped at Rongbuk Monastery, the highest monastery in the world, with a view to die for.  To lie in your cozy, bright yellow little tent and gaze at Mount Everest is, simply, unforgettable.  Watching the sunrise over the highest point on earth, with a mug of hot chai, was the perfect end to an exhausting, uplifting, deeply spiritual journey.

Tashe delek.

Sources

Saturday, April 6, 2013

Top Sea and Beach Things to do in Mauritius


Water sports in Mauritius

The only problem with trying to write a 'Top sea and beach things to do in Mauritius' list is that it is simply one set of superlatives after another.

This little island in the Indian Ocean is paradise for everyone who has ever dreamed of a relaxing beach holiday.  Not that you will get much lazing-around-on-the-beach time, if you work your way through this list of how to enjoy every second of those clear, lagoon-protected waters.

And that is an important point to bear in mind.  The island is protected by an almost totally encircling reef, which means that the waters within it are (largely) calm and peaceful, and of the most iridescent turquoise.

Outside the reef, the waters are choppier, so for divers, fishermen and sailors: always seek local advice before venturing beyond the reef.  You will need to navigate your way through the narrow passes in the rocks to get out into the open sea, so don’t attempt it on your own.  Use a local boatman, fisherman or dive master to guide you through the rocks and shallows.

So, what can you do, to while away the hours by the sea?  We’ll take swimming as a given, and move onto the rest of the list:

Diving

Although the reef has been damaged – quite badly in some parts – there is still a lot to enthrall even experienced scuba divers.  There are many species of reef fish, and in abundance.  There are fun deep dives down to volcanic rocks at Whale Rock, and, a personal favorite, a great shipwreck to dive, the 'Stella Maru'.

Fishing

From sitting fishing on a rock just off the beach with a rod and bait, to deep-sea, hard-core marlin fishing, Mauritius has it all.  Deep-sea fishing is well-organized, from professionally-run bases in Grand Baie, in the north of the island, or at Black River, down in the south.

Undersea walk

Even if you can’t swim let alone scuba-dive, worry not: you can see the coral and the marine life on the reef by walking under the sea.  Literally.  You are attached to a boat by your breathing apparatus, which you place on your head, and then you walk on the sand and rocks.  Clearly you don’t go very deep, but there are masses of pretty reef fish even at three meters, and they crowd 'round you, waiting to be fed with slices of bread that the boatman will give you.

Snorkeling

As long as you can swim, you can snorkel.  Swim slowly over the reefs and the rocks, watching the hectic activity below you. Be warned, though. Snorkeling may well lead to scuba-diving.  Once you have seen the beauty of the reefs, you will be hooked for life.  Guaranteed.

Sailing

With the relatively placid waters of the lagoon on offer at most of the island’s hotels, taking out a boat or a dinghy or a pirogue (the local wooden fishing boat) is a perfect way to enjoy the sea.  Wear your life jacket, though, always.

Kite surfing

Most hotels will organize this for you, or point you in the right direction of a local club.

Surfing

Head down to Flic-en-Flac and chill with the island’s surfer dudes, who rate the waters down on this pretty south-east coast as some of the region’s best.

Sources

A Most Wildlife in South Africa


Going on a game drive in the South African bush is an unforgettable experience. 
Although most wildlife in South Africa is found within the boundaries of vast National Parks, wildlife reserves and private game farms, that by no way implies they are kept in a glorified zoo.  
Hundreds of kilometers of wilderness, sometimes with drivable roads, but often-times just rough dirt tracks only suitable for 4x4 vehicles, means that most of the time the animals have the upper hand in the viewing stakes.  They live their lives deep in the forest, venturing out of the protective tree cover to go to the water holes, and it is a question of good luck and perseverance that we humans are able to see them at all. 
How to prepare 
1) The first thing to avoid is the mind-set that a trip to the bush is only 'successful' if you see something spectacular like a lion, leopard, or cheetah.  Obviously these are the prizes, and there is always a frisson of excitement when a big cat is sighted, but every game drive brings its rewards. Every game drive is special.  
2) Invest in a basic wildlife reference book, especially for birds, because once you have identified the 'obvious' birds like ostriches and hornbills, secretary birds and vultures, you will almost certainly find yourself becoming addicted to the smaller ones that become increasingly difficult to ID.  These are affectionately called 'LBJs' or Little Brown Jobs, referring to the myriad tiny birds that are always to be found in the bush. 
3) Since we humans are trying to see wildlife on their terms not ours, the first rule of going to the bush is to follow nature's timing, which means up bright and early in the morning, often before sunrise.  Once the sun is up and the day is hot, the animals retreat into the shade, which makes sightings obviously that much more difficult.  On safari, early to bed and early rise is the rhythm to adopt. 
What to expect
So what is the routine like on a trip to the bush? If you are staying in a lodge or a hotel (like Protea Kruger Gate) they organize your game drives for you.  You will be woken up in the pre-dawn darkness, with a cup of tea or coffee and a plate of rusks, one of South Africa's great bush food traditions.  You pile into the game viewing vehicle, remembering that if it is the winter, you will need warm clothes, a woolly hat and gloves, which you will then shed layer by layer as the sun rises and the day hots up into another glorious African winter day. 
The game rangers who take you out on your game drives are informative, knowledgeable, and want only for you to share their unbridled enthusiasm for the bush.  Usually, you are a small group in an open-topped Land Rover. The ranger normally drives you, and there is often a tracker – usually a local villager – who reads the jungle’s overnight news in the dust.  He spots paw prints and spoor, a tell-tale broken twig or branch, which helps you locate which wildlife has moved through and where they were headed. 
A voyeur's game
When you spot animals or birds, the vehicle stops and you sit in silence, watching nature at work or at play.  You look through your binoculars, you film, you take your photographs, and you listen while the ranger tells you in a low voice more about the birds or animals you are watching. 
Plains game are relatively easy to see – herds of antelope, wildebeest and zebra, whilst giraffe are usually in smaller groups.  Elephants, buffalo, the iconic cats, rhino, and hippo by the rivers – and then the smaller residents such as meerkats, wild boar, hyenas, jackal – the possibilities are endless.  However many game drives you do, the thrill of sitting quietly watching a herd of elephants wander by, or watching meerkats play in the evening sun, never stops. 
Download, upload, reload
After a couple of hours, you stop for morning tea, and yet more snacks, and then by the late morning, it is time to head back to the lodge for – yes, you've guessed it – more food. After brunch or lunch, everyone has a few hours' rest, time to write up your safari diary, dump your photos, swim or have a quick snooze, until it is time to head out for the evening game drive. 
The animals who have also snoozed the day away wake up in the cool of the late afternoon and busy themselves with feeding before settling down for the night. 
As the sun sets quickly over the African bush, you stop for one of the most iconic moments in African bush life – the sundowner. Your ranger will carefully choose a scenic spot where it is safe to get out of the vehicle: as you sip your glass of white wine and watch the sun set over the thorn trees and the Bushveld, there really is little to beat that moment.  
Another perfect day in Africa.

A Wonderful Experience in the Forest by Wangz


Forest by Wangz

We chose Forest By Wangz as our earlier booking in another hotel had issues and had to be cancelled in the last minute. Since we did not have time, we simply chose the top rated hotel by TripAdvisor - Forest By Wangz - and we were not disappointed!

The staff in this cozy, modern place is absolutely wonderful and make it all worthwhile - we landed up at the hotel by 7 AM very tired (after a 5 hour wait at the old KL airport) and we were welcomed to our room though we were 7 hours early of the check-in time! (please do not expect for this to be the norm - that will be a huge disservice to the staff at Forest).

The studio room was small - in fact, a bit cramped (about 300 sft) - but had everything there. A kitchen with 2 burners, a microwave oven, a toaster and several types of vessels and cutlery - all of top quality and excellent condition. The music system was a nice addition and we used it quite a bit. The king size bed was comfortable. There was an additional sofa as well. We had free Wifi, free local phone calls and free breakfast for all four of us.

We have two boys - one who is 12 years old (grouped as adult in Singapore hotels). Most hotels we had contacted earlier had issues in allowing the four of us to stay in one room - they either wanted us to take up a 1-bedroom unit and purchase an additional bed or take up two separate rooms. However, at Forest, they left this entirely up to us, which was great!

The breakfast was absolutely fantastic -the spread was great and the staff cooked a variety of egg-based items, pancakes, waffles and hash-browns. The breakfast area was very nice and the whole experience, perfect.

The roof top lounge along with the garden is extremely relaxing with some lovely furniture and the city views. The swimming pool looked inviting, but we did not have the time to enjoy it.

The location is fantastic being very close to the MRT, shopping district and the city center.

But what tops the experience is the exceptional service and the genuine warmth of the staff. They were always available and helpful.

Two aspects that tourists to Singapore may be concerned about:
- being a service apartment, there is a minimal stay requirement of 7 days
- the cost is close to that of several glitzy, high end hotels. As tourists, if the prices are comparable, there may be a temptation to stay in large, grand hotels than in a smaller place such as Forest

Having said that, ultimately, as tourists, we would also like to come back to a cozy place with friendly staff and a comfortable room. The fact that the building is large or has a grander reception area should not really matter. It did not matter to us!

We would definitely go back to Forest.

Sources

The Fullerton Bay Hotel - Great Location and Great Hotel

The Fullerton Bay Hotel

I've always preferred boutique hotels and Fullerton Bay is probably my favorite in its range. Although less quaint than the usual hotel I usually choose, as a Singaporean I appreciate that the decor narrates the history of Singapore beautifully. I was really quite happy to be walking around the grounds. Stayed 4 night and had most of our client drinks at the hotel bar, Lunar. 

Location was perfect for business meetings and getting around town. The concierge was very helping in getting taxis for us. 

Check in took over an hour, due to some issues with the room. While we were given complimentary drinks at the lobby, it was a bit of a pain as we needed to have a conference call by 4pm and we to check in around 2pm to have time to prep. 

It turned out that even after the wait there was still some problems with the plumbing in the room and the shower head fell on me. It was an otherwise lovely room with great space and view of the bay. I liked the furnishing in the room as well and it had perfect amenities. Then again, put me anywhere with a big clean bathtub (and a tv in front of it) and I would generally be happy.

Privacy in the hotel seemed really good. There was a wedding going on one of the evenings and the newlyweds had a room along our corridor, but I heard nothing, apart from seeing a number of guests downstairs and a wedding party trying to access the rooms. The hotel grounds has good space. 

Breakfast spread was satisfying with a good mix of continental and local fare without being overly extravagant. Room service was prompt and delicious as well. I especially recommend the chocolate pillows, but remember to order them before 11pm. 

Service was inconsistent though. While we generally had very patient and attentive hotel staff members taking care with us, there were a few incidents that surprised me. Lunar mixed up my reservation for 6 guests and gave me a table for 4. We were fine with that, but it took more than 10 minutes for extra chairs to be brought, and my party was left standing around the otherwise seated area. Service was very iffy that night. We called the reception the next day and gave feedback but were instead told "what do you want? free drinks? free lunch?" .... Let me first make clear that we had made no suggestions or indication that we needed anything at all for free, neither did we have further plans to dine at the hotel as it was going to be our last night. I was appalled and insulted. Does one honestly think that people would stay at the Fullerton Bay and be asking for freebies? We asked to be transferred to the manager who offered to come to the room to speak with us. I think that most of the staff at the hotel allow it to live up to its 5 stars but the inconsistency at this level is memorable. For this, I have very mixed feelings about the hotel, but based on location, room, view and general comfort/ease of stay it is likely that I will return for my next business trip. The other boutique hotel I love, the New Majestic Hotel, is less easily accessible.

Sources

The Principality of Monaco


Monaco

On the sun-kissed southern coast of France sits the world’s second smallest country, Monaco. (The Vatican is the smallest, by the way). The Principality of Monaco, to use its official name, covers just 0.76 square miles, but within its small pocket-handkerchief sized boundaries, it has money and glamour and a reputation that totally outstrips its size.

A policy of reclaiming land from the sea means the country is very slowly growing in size, but it still remains the world's smallest French-speaking country. For the record, Monaco is also the world’s most densely populated sovereign country.  It has been ruled by one family, the Grimaldis, since 1297, when, according to legend, François Grimaldi captured the fortress on the strategic Rock on Monaco, dressed as a Franciscan monk.

Geographically surrounded by France on all sides, except for its Mediterranean sea-board, the borders of the country are little more than signs on the highway: you drive along the A8 Corniche from Nice to Menton, via Monaco.  Just as the border between Monaco and its huge neighbor, France, is hard to spot, so is the distinction between Monaco and Monte Carlo.  The distinction between the state and the city of Monaco is purely theoretical, and is at best a fairly hazy concept. Monte Carlo is one of the three original municipalities of the city state, under its 1911 constitution, and today the term generally refers to the better-known center of Monaco – the casino, the castle, the harbor, the hotels.

Monaco is tiny, that much is obvious.  It is also pretty, in a picture postcard kind of way, and very, very wealthy, in a shimmering, expensive kind of way.  There are designer shops galore, luscious looking Monaco hotels, casinos, enormous private yachts in the harbor, and a hill-top castle complete with a daily changing of the guard.

The wealth derives largely from its tax-free status.  The world’s seriously wealthy people live there, to escape tax.  They invest their money there, to avoid tax, and the self-fulfilling cycle continues.  The rich bring glamor, the glamor draws tourists, making tourism one of the country’s main sources of income.

There are banks galore, to store all that money.  There are also casinos – there to potentially relieve you of your money, though every gambler must secretly hope that, just like the song, they will be the ones to, “break the bank at Monte Carlo”.

Monaco is host each summer to the Monaco Grand Prix, the most demanding and the most glamorous of all the Formula 1 races.  No purpose-built race-track for this Grand Prix – instead the race is run on the twisty streets of the little country, up and down the hills, past the shops, past the casinos, and through a tunnel along the sea, which runs under one of the large hotels.  The Beautiful People flock to Monaco in droves, to watch the race from their yachts in the harbor.  It is all just too glamorous for speech.

The prestigious Monte Carlo Rally is also considered to be one of the world's toughest road rallies, and is the opening event of the annual World Rally Championship.  Add to these the Monte Carlo Masters, which has been a fixture on the tennis social circuit since 1897, and it’s easy to see why there is such a whiff of glamour and excitement attached to the place.

In addition to all this money and adrenalin is the glamorous, film-star image of Monaco, largely shaped when the Hollywood actress Grace Kelly married the ruler of Monaco, the late Prince Rainier in 1956.  Monaco acquired a dash of Hollywood glitz and Hollywood got its real-life royalty – until the princess died in a car accident in 1982.  The death of such a beautiful iconic woman, in circumstances that have still not been fully explained, only served to strengthen the mystique of the principality.  Rumours still swirl about who was at the wheel of her car when she plunged off the Corniche.

Every day, outside the little hill-top castle that is the royal home, a small detachment of the even smaller Monegasque military, enacts the ritual changing of the guard.  They march down the cobbled little main street, across the cobbled little square, to the delight of the visitors who flock there to witness the spectacle. The little royal army, La Compagnie des Carabiniers du Prince has a total force of 112, so in the unlikely event of anyone invading it, Monaco would have to rely on France, with whom there are numerous treaties and agreements.

Once you are through with the window-shopping and celebrity-spotting, try and fit in a visit to the wonderful Musée Océanographique (Marine Museum). The museum, which was opened in 1910, houses much of the diving equipment of the legendary and pioneering diver and explorer Jacques-Yves Cousteau, who became the director of the museum in 1957.  You can see over 4,000 kinds of fish, while you gaze out at the Mediterranean, and drool over the drop-dead gorgeous boats in the harbor below.

Sources