I stayed at the St. Regis for 5 nights after I became quite ill in Beijing. It was a real bummer! I was supposed to be backpacking along the great wall, staying in hostels and guest houses on a budget. I woke up on check out day from a mid range hotel in Beijing, ready to explore the great wall, but I woke up very ill with a powerful virus. I decided that I needed to cancel that trip and get well, and I wanted to do that in a place with total comfort, no need to leave the hotel, and no annoyances whatsoever.
So, I chose the St. Regis. I splurged, but I figured that I will likely not leave the room for 5 days, so I will get the most out of this luxurious splurge.
The room is amazing. I had the entry level room. The bathroom and bathroom amenities are divine. The bed was delicious. The TV was amazingly high quality, and I was able to connect my macbook with hdmi cable and watch movies from my computer on the TV very easily. The furniture was very comfortable.
The breakfast was good, and had a huge variety, but the juices are not great. I am quite picky with juices, and the orange and grapefruit juices are not very fresh. They had a funky, kind of fake taste.
The lunch special at the italian restaurant was amazing. The minestrone soup was the best I have ever tasted, and I come from Chicago with its fare share of Italian restaurants. The Japanese restaurant made me feel like I stepped into Japan. The food there was also quite good. The room service food was ok, but not great. The descriptions of the dishes were sometimes not very accurate. But overall, pretty good.
The concierge was not good at all. I almost complained to the management. He gave me a quick negative response to a question I asked. I had to coax him along to actually find out the information I wanted. In the end, he still failed. This was quite annoying and not up to par for this hotel brand.
Overall, the stay was excellent, and the quality and cleanliness was top rate. The housekeeping staff are excellent. They provide ample amounts of free, bottled water, as opposed to some high end hotels that charge $10 for a small bottle of evian! The laundry service was expensive, but excellent.
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