Sunday, April 14, 2013

Mercer Hotel Barcelona are Stunning, Unique, and Best Service Ever!


Mercer Hotel Barcelona

For us, there are not enough superlatives to describe the Mercer Hotel.

To begin with, the location sets it apart from most of the other popular 5 star hotels in Barcelona. If you stay in one of the large popular hotels on one of the main boulevards, it’s not much different than being in any bustling city anywhere. The Mercer, however, is located in the Gothic Quarter, and being in that area gives you a whole different experience of Barcelona. Although you can visit the Gothic Quarter if you stay somewhere else, it’s quite a different experience staying there. It’s a picturesque area of narrow, winding streets, with a new adventure around every corner – great restaurants, coffee shops, tapas bars, and mini-plazas.

The Gothic Quarter is part of a walled city, with several towers having been built along the wall. The Mercer has been constructed along one of the walls and incorporates one of the towers. The décor, however, is what we would call “contemporary elegant”, so it’s a unique combination of melding great contemporary design into a structure that was initially built by the Romans, and they’ve executed it superbly. While the design is contemporary, it’s not “minimalist” like many other contemporary hotels. There is a richness and elegance in the hotel rooms as well as the public areas. We’ve stayed in some of the best hotels worldwide, but the Mercer has a “wow” factor that is unique, exciting, and lovely. The interior design is truly a marvel.

The rooms are quite large, and the layout is perfect. We spoke with the general manager, and he mentioned that he regularly stays in one of the hotel rooms to make sure that everything is perfect, and it is. They have not missed a thing.
The staff is beyond fabulous. The Mercer is part of a small chain, and they treat every client like they’re the most important ones in the hotel. We wanted to get tickets to see the Sagrada Familia, and instead of trying to explain the rather convoluted route to where the tickets were sold, one of the people at reception walked us there. We cannot rave enough about the level of service at this hotel.

Staying at the Mercer is a real treat. It enhanced our trip to Barcelona in so many ways. We’re going back to Europe next year, and we were not planning to return to Barcelona, but we wouldn’t miss having another stay at the Mercer and spending time in the Gothic area.

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