My wife and I stayed at the Plaza this past weekend, for the first time in over 10 years. I didn't quite know what to expect, but I think even my highest expectations would have been exceeded or met on this stay. I cannot think of a single thing that merits even the slightest complaint over our three-day stay. From the minute we were escorted inside to check in by a very polite doorman, our experience was stellar. Rather than describing the entirety of our visit, I would like to highlight some of the really terrific aspects of the hotel:
1) The staff was extraordinarily courteous - the front desk staff, the concierge, the room staff and even the personnel in the gym. We were always greeted with a smile in-person, and unfailing politeness on the phone. Moreover, when we called down to ask for something (turndown service, extra soap, etc), it was addressed in a flash. While some travelers might suggest this is a small thing, I will say that it had a significant impact on how we much we enjoyed being in the hotel
2) Our room was extremely comfortable, spacious and wonderfully appointed. The bed was super comfortable, the shower was fantastic and there was an iPad-controlled lighting & heating system that was excellent/very easy to use
3) The restaurants & bars were top-notch - we had breakfast in the Palm Court, which was superb (though admittedly expensive). We also spent a couple of wonderful hours on Friday evening in the lobby Champagne bar, enjoying terrific cocktails and snacks - as with (1) above, we enjoyed attentive service, and a comfortable, inviting ambience. Highly recommended
I would really like to thank the entire hotel staff, who did so much to make our stay so incredible. I unhesitatingly recommend the Plaza to anyone visiting New York, looking for a high-end, high-quality experience. This hotel remains a stand-out & we will definitely be returning in the very near future!
1) The staff was extraordinarily courteous - the front desk staff, the concierge, the room staff and even the personnel in the gym. We were always greeted with a smile in-person, and unfailing politeness on the phone. Moreover, when we called down to ask for something (turndown service, extra soap, etc), it was addressed in a flash. While some travelers might suggest this is a small thing, I will say that it had a significant impact on how we much we enjoyed being in the hotel
2) Our room was extremely comfortable, spacious and wonderfully appointed. The bed was super comfortable, the shower was fantastic and there was an iPad-controlled lighting & heating system that was excellent/very easy to use
3) The restaurants & bars were top-notch - we had breakfast in the Palm Court, which was superb (though admittedly expensive). We also spent a couple of wonderful hours on Friday evening in the lobby Champagne bar, enjoying terrific cocktails and snacks - as with (1) above, we enjoyed attentive service, and a comfortable, inviting ambience. Highly recommended
I would really like to thank the entire hotel staff, who did so much to make our stay so incredible. I unhesitatingly recommend the Plaza to anyone visiting New York, looking for a high-end, high-quality experience. This hotel remains a stand-out & we will definitely be returning in the very near future!
Room Tip: ask for one of the rooms with small, private terraces!
Sources
No comments:
Post a Comment