From start to finish this hotel surpassed all our expectations.
The staff were gracious, kind and helpful.
The reception area as you enter the hotel is very warm and inviting beautifully furnished with charming staff. Outside is a small terrace on the street but a place to watch the people pass and be close to the River Arno.
We had a magnificent junior suite with a double balcony over looking the river where we spent many lovely hours either eating breakfast or drinking our complimentary drinks.
The rooms are decorated with frescos and luxuriously furnished making it a very enjoyable place to come home to after many hours of walking around Florence.
Our only criticism if we had to make one was the very large and a bit soulless salon/ bar, it again was well furnished but lacked any natural light and was always empty but don't let this put you off.
The location of the St Regis was a 6 minute walk into the heart around the Duomo which was packed so it was a joy to be a little out of the crowds.
The concierge were extremely helpful and always welcoming you not just by name but with a smile and Julianna our butler was exceptional in every way.
We would absolutely return to this wonderful hotel.
Room Tip: If you can afford do go for a view over looking the river as it is truly magnificent.
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