The staff and in particular the manager was very friendly indeed and helpful. Good location and value for money. After a long sleepless night flight, on arrival at the hotel, the manager allocated me a room (early check-in with breakfast). The water spray in the bathroom started leaking, flooded the bathroom floor. The A/C was not working. It was repaired promptly. Towels definitely need an "upgraded", they looked worn out and small. My "standard" room (4th floor) and its carpet both looked "tired and worn out".
The horror story began at night when I went to bed just when loud music started playing. I thought it might be a party which would end soon. At around midnight I went looking for the source of this extreme loud music. To my surprise found there were 3 joints/night clubs one at each floor (01st/02nd and 3rd floor). I asked them when the music will stop - "Sir, we close at 3 am". Nothing I could do, so went to the room to try get some sleep. I wasn't able fall asleep till about 3.30 am. Next day I complained about this, as nowhere was it mentioned about these three night clubs within the hotel when booking this hotel on hotels.com. The manager apologized and transferred my room to the 7th floor(club room) and offered free WiFi.
Fortunately he transferred my room onto the 07th floor and that too on the other side of the hotel, where I found the room to be fresher comparatively and did not hear the noise at night.
The hotel needs modernization to bring it in good standard with many of the holiday inn's in many other cities. The night clubs definitely need to go.
Room Tip: Check with hotel about the room being allocated before booking. The noise will not let you sleep!
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