Stayed there as a family and it was wonderful from the time of checking in. The staff there are so wonderful as they are usually all smiles and try their best to meet your requests. The villa was very nice too, clean and spacious. Lighting though, could be better at the sofa/TV area. The pool in the villas at 1.8m is just too deep, even for adults! The pool at the spa was better, at 1.45m. Massages there were very good and professional, with nice facilities. The food was yummy, for both restaurants there. The breakfast is an all you can order and eat kind of thing, so it's a foodie's paradise. Dinner is by the riverside so it's nice to hear the flow of water while you eat. Buggy service is provided by the hotel unless you want a good workout. Very steep slopes to walk on if you want to give your heart a workout. The shuttle service to Ubud town (about 10 minutes ride) is great too. They drop you off where you want to, and pick you up on time. They also offer hikes, on foot or bicycle to see the rice padi fields. They've done very well to keep their guests happy, from the manager to the service staff. They are very attentive to talk to the children too. I also liked their approach to hire people from the nearby village. Gives it a more homely feel to the resort.
This place is amazing! We could not have chosen a better place to relax and unwind.... We stayed for 6 nights in one of the Hill Villa's and loved every moment. The villa's are so beautiful, clean, private and serene and the grounds of the Samaya are stunning. The staff are wonderful and really went out of their way to make sure we were looked after. The food is amazingly good - whether in-house dining or at both of the restaurants. One morning while we were having breakfast over looking the rice fields I asked for some coconut water which was not on the menu.. I couldn't believe it when later that day we were enjoying our afternoon tea at the "Swept Away" restaurant and the wait staff brought out a fresh coconut with a straw and the beautiful coconut water inside! This is only one example of how the amazing staff go above and beyond to make you feel so welcome and cared for.
We did the cooking class which was fantastic - you go for an early morning tour of the local markets which is a highlight, and you get to eat all the beautiful food you have cooked!
We made use of the Spa a couple of times during our stay and I definitely recommend the Hot Stone Massage - it was so relaxing and although the prices are more expensive than the street spa places - it is definitely worth paying extra for the beautiful clean rooms and lovely accommodating therapists who go out of their way to make you comfortable.
I definitely recommend this resort to anyone who is looking for a perfect romantic and relaxing holiday... The Samaya Ubud is paradise found!
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